Privacy Policy

Effective Date: July 11, 2026

Part 1 – Introduction, Information We Collect & How We Use It

1. Introduction

Drone Animal Rescue, LLC ("Drone Animal Rescue," "DAR," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use our website, mobile application, AI-powered search tools, Pilot Locator, Community Feed, messaging features, subscriptions, or any other services we provide (collectively, the "Services").

This Privacy Policy applies to all users of the Drone Animal Rescue platform, including but not limited to:

  • Pet owners
  • Pilot Profile subscribers
  • Free users
  • Community members
  • Website visitors
  • Individuals submitting Lost Pet Alerts
  • Individuals reporting sightings
  • Individuals using AI-powered search tools
  • Customer support contacts
  • By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

    If you do not agree with this Privacy Policy, please discontinue use of the Services.

    2. Information We Collect

    The information we collect depends on how you use our Services.

    A. Information You Provide

    When creating an account or using our Services, you may provide information including:

  • Name
  • Username
  • Email address
  • Telephone number
  • Mailing address (if voluntarily provided)
  • Profile photograph
  • Password
  • Biography
  • Payment-related information (processed by third-party providers)
  • Customer support communications
  • Messages sent through the platform
  • Comments
  • Reviews
  • Community posts
  • Uploaded photos
  • Uploaded videos
  • Rescue stories
  • You are responsible for ensuring that the information you provide is accurate and current.

    B. Lost Pet Information

    When submitting a Lost Pet Alert, we may collect:

  • Pet name
  • Species
  • Breed
  • Age
  • Sex
  • Weight
  • Color
  • Collar information
  • Microchip status
  • Medical information voluntarily provided
  • Date last seen
  • Time last seen
  • Last known location
  • GPS coordinates
  • Address or search area
  • Photographs
  • Videos
  • Search notes
  • Sighting reports
  • AI Search Plan inputs
  • This information helps us provide search recommendations and connect you with nearby users and pilots.

    C. Pilot Profile Information

    If you apply for or maintain a Pilot Profile, we may collect:

  • FAA Part 107 certificate or equivalent documentation
  • Identity verification information
  • Insurance information
  • Business name
  • Service area
  • Drone equipment
  • Thermal imaging capabilities
  • Flight experience
  • Website
  • Social media links
  • Business contact information
  • Verification documents
  • Verification documents are collected solely for evaluating eligibility and maintaining the integrity of the platform.

    D. Community Information

    When using the Community Feed, you may voluntarily submit:

  • Posts
  • Comments
  • Reactions
  • Rescue stories
  • Photographs
  • Videos
  • Ratings
  • Reviews
  • Content you choose to make public may be visible to other users of the Services.

    E. AI Search Tool Information

    To provide AI-powered search recommendations, we may process information including:

  • Last known location
  • GPS coordinates
  • Time the pet went missing
  • Pet characteristics
  • Behavioral information
  • Weather conditions
  • Terrain information
  • Search history
  • Sighting history
  • User-entered notes
  • Our AI tools are intended to assist users in planning searches and do not guarantee search success.

    F. Location Information

    With your permission, we may collect your device's location to:

  • Display nearby lost pets
  • Locate nearby verified pilots
  • Generate AI Search Plans
  • Improve AI search recommendations
  • Assist with sighting reports
  • Display maps
  • Connect users based on geographic proximity
  • You may disable location access through your device settings, although some features may not function properly without it.

    G. Device Information

    We may automatically collect certain technical information, including:

  • Device model
  • Operating system
  • App version
  • Device identifiers
  • IP address
  • Browser type
  • Language settings
  • Time zone
  • Crash reports
  • Diagnostic information
  • This information helps us maintain the security, stability, and performance of the Services.

    H. Usage Information

    We may collect information regarding how you interact with the Services, including:

  • Features used
  • Pages viewed
  • Search activity
  • Community engagement
  • Notification interactions
  • Time spent using the app
  • Subscription activity
  • Pilot profile views
  • AI tool usage
  • This information helps us improve the user experience and develop new features.

    I. Communications

    When you communicate with us or other users through the Services, we may collect:

  • Customer support emails
  • Support tickets
  • In-app messages
  • Feedback
  • Survey responses
  • Communications regarding Lost Pet Alerts or searches
  • We may retain these communications as necessary to provide the Services, investigate violations of our Terms, resolve disputes, improve the platform, or comply with legal obligations.

    3. How We Use Your Information

    We use information we collect to:

  • Create and manage user accounts
  • Verify Pilot Profiles
  • Connect pet owners with nearby pilots
  • Generate AI-powered search recommendations
  • Display Lost Pet Alerts
  • Process sighting reports
  • Provide Community Feed features
  • Enable messaging
  • Process subscriptions
  • Send notifications
  • Respond to customer support requests
  • Improve the Services
  • Develop new features
  • Detect fraud
  • Prevent abuse
  • Investigate violations of our Terms
  • Maintain platform security
  • Personalize user experiences
  • Analyze platform performance
  • Comply with legal obligations
  • Protect users and the Drone Animal Rescue community
  • We may also use aggregated or de-identified information for research, analytics, service improvement, and statistical purposes.

    4. Legal Bases for Processing (Where Applicable)

    Where required by applicable law, we process personal information based on one or more of the following legal bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Our legitimate interests in operating, improving, securing, and supporting the Services, provided those interests are not overridden by your rights and freedoms
  • Where consent is required, you may withdraw your consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

    5. Children's Privacy

    The Services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

    If we become aware that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete that information.

    Parents or legal guardians who believe their child has provided personal information should contact us immediately.

    6. Information Accuracy

    You are responsible for ensuring that the information you provide remains accurate, complete, and current.

    Providing false or misleading information may result in suspension or termination of your account in accordance with our Terms of Service.

    Part 2 – Information Sharing, Security & Your Privacy Rights

    7. How We Share Information

    Drone Animal Rescue does not sell your personal information.

    We only share information as described in this Privacy Policy or as otherwise authorized by you.

    Information may be shared with:

  • Other users of the Services
  • Independent drone pilots
  • Service providers
  • Payment processors
  • Cloud hosting providers
  • Analytics providers
  • Mapping providers
  • Artificial intelligence providers
  • Government authorities when required by law
  • Other parties with your consent
  • 8. Information Shared With Other Users

    Certain information is intentionally shared with other users to provide the Services.

    Examples include:

    Lost Pet Alerts

    When you submit a Lost Pet Alert, information such as the following may be visible to other users:

  • Pet name
  • Pet photographs
  • Description
  • Last known location
  • Search area
  • Date and time last seen
  • Search updates
  • Information you choose to include
  • Pilot Profiles

    If you create a Pilot Profile, other users may view information including:

  • Name
  • Profile photo
  • Biography
  • Service area
  • Equipment information
  • Ratings
  • Reviews
  • Verification status
  • Rescue stories
  • Public contact information that you choose to display
  • Community Feed

    Information you voluntarily publish within the Community Feed may be visible to other users, including:

  • Posts
  • Comments
  • Photos
  • Videos
  • Rescue stories
  • Reactions
  • Please use discretion when posting information publicly.

    9. Direct Messaging

    The Services may allow users to communicate through direct messaging.

    Drone Animal Rescue does not routinely monitor private messages.

    However, we may review, preserve, or disclose messages when reasonably necessary to:

  • Investigate violations of our Terms
  • Protect user safety
  • Prevent fraud
  • Respond to legal requests
  • Enforce our policies
  • Protect Drone Animal Rescue or other users
  • Users should avoid sharing sensitive personal or financial information through direct messaging unless necessary.

    10. Service Providers

    We use trusted third-party providers to operate portions of our Services.

    These providers may process information on our behalf and only as necessary to provide their services.

    Examples may include:

  • Cloud hosting providers
  • Mapping providers
  • Push notification providers
  • Analytics providers
  • Customer support platforms
  • Artificial intelligence providers
  • Email delivery services
  • Payment processors
  • These providers are contractually or legally required to protect your information where applicable.

    11. Payment Processing

    Payments for subscriptions are processed by third-party payment providers such as:

  • Apple App Store
  • Google Play
  • RevenueCat
  • Other authorized payment processors
  • Drone Animal Rescue does not receive or store your complete payment card information.

    Payment information is handled according to the applicable payment provider's privacy policy and security practices.

    12. Artificial Intelligence

    Drone Animal Rescue uses artificial intelligence to assist with features such as:

  • AI Search Plans
  • AI Foot Tracking
  • AI Sighting Analysis
  • Search recommendations
  • Search optimization
  • Information submitted to AI-powered features may be processed by trusted third-party AI providers solely for the purpose of providing those features.

    AI-generated recommendations are informational only and should not be interpreted as guarantees or professional advice.

    13. Location Information

    Location information is one of the most important features of the Drone Animal Rescue platform.

    With your permission, location information may be used to:

  • Display nearby Lost Pet Alerts
  • Locate nearby pilots
  • Generate AI search recommendations
  • Display search maps
  • Improve search accuracy
  • Connect users based on geographic proximity
  • Location information is collected only when you grant permission through your device settings or otherwise provide location information to us.

    You may disable location permissions at any time through your device settings, although certain features may no longer function properly.

    14. Cookies & Similar Technologies

    Our website and certain portions of the Services may use cookies, pixels, local storage, and similar technologies to:

  • Remember preferences
  • Maintain login sessions
  • Improve performance
  • Analyze usage
  • Measure engagement
  • Detect fraud
  • Improve security
  • You may configure your browser to refuse certain cookies, although doing so may affect the functionality of some features.

    15. Analytics

    We may use analytics tools to better understand how users interact with the Services.

    Analytics information may include:

  • Feature usage
  • Device information
  • Session duration
  • App performance
  • Error reports
  • User engagement
  • Geographic trends (in aggregated form)
  • Analytics data helps improve the quality, stability, and performance of the Services.

    16. Data Retention

    We retain personal information only for as long as reasonably necessary to:

  • Provide the Services
  • Maintain user accounts
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
  • Prevent fraud
  • Protect platform security
  • Even after an account is deleted, certain information may be retained where required by law or reasonably necessary for legitimate business purposes, including legal compliance, fraud prevention, dispute resolution, or enforcement of our agreements.

    17. Account Deletion

    You may request deletion of your account at any time.

    Deleting your account may remove:

  • Your profile
  • Community posts (where technically feasible)
  • Messages (subject to legal retention requirements)
  • Subscription access
  • Other account information
  • Certain information may continue to be retained as described in Section 16.

    18. Security

    Drone Animal Rescue uses commercially reasonable administrative, technical, and organizational safeguards designed to help protect your information.

    Examples may include:

  • Secure account authentication
  • Encryption where appropriate
  • Access controls
  • Monitoring for suspicious activity
  • Secure cloud infrastructure
  • Regular software updates
  • However, no method of transmitting or storing information over the Internet is completely secure.

    Accordingly, we cannot guarantee absolute security.

    While Drone Animal Rescue takes reasonable steps to protect your information, you acknowledge that no website, mobile application, cloud service, or method of electronic storage or transmission is completely secure, and you use the Services at your own risk with respect to such inherent cybersecurity risks.

    19. International Users

    Drone Animal Rescue operates internationally.

    If you access the Services from outside the United States, your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.

    Those jurisdictions may have privacy laws that differ from those in your country.

    By using the Services, you acknowledge and consent to such transfers where permitted by applicable law.

    20. Your Privacy Rights

    Depending on where you live, you may have certain rights regarding your personal information.

    These rights may include:

  • Accessing your personal information
  • Correcting inaccurate information
  • Deleting certain information
  • Restricting certain processing
  • Objecting to certain processing
  • Requesting a copy of your information in a portable format
  • Withdrawing consent where processing is based on consent
  • To exercise these rights, please contact us using the contact information provided in this Privacy Policy.

    We may request information necessary to verify your identity before processing your request.

    21. California Privacy Rights

    If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know, access, correct, delete, and limit certain uses of your personal information, subject to applicable exceptions.

    Drone Animal Rescue does not sell personal information as that term is defined under applicable California law.

    22. European Economic Area, United Kingdom & Other Jurisdictions

    Where applicable privacy laws such as the General Data Protection Regulation (GDPR) apply, users may have additional rights regarding their personal information.

    Drone Animal Rescue will honor applicable legal rights to the extent required by law.

    23. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time.

    When material changes are made, we may notify users through:

  • Email
  • In-app notifications
  • Push notifications
  • Website notices
  • Other reasonable methods
  • The updated Privacy Policy becomes effective upon publication unless otherwise stated.

    Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

    24. Contact Us

    If you have questions regarding this Privacy Policy or our privacy practices, you may contact:

    Drone Animal Rescue, LLC

    Email: support@droneanimalrescue.com